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BPO Inbound & Outbound Sourcing

Our innovation makes us first, our quality makes us last.

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VAMEDIABOX has been one of the best Inbound &Outbound Call Centre Outsourcing service providers to worldwide customers for nearly a decade. The inbound &outbound services covers providing technical calls support, non-technical support, order taking services, inbound & outbound sales, customer services, helpdesk solutions etc.

How we work?

We analyze customer’s demands and design a solution for optimum results. The procedure will be discussed with the customer and described. The team will be qualified on the procedure and product to offer high quality service. The team will be followed by Quality analyst and Managers to assure service levels are achieved consistently.

Why to outsource to us?

We assure our clients that the outsourced process is well taken responsibility by experts. The customers can save large amount of cost on operational overheads by outsourcing and still be capable to give professional service to their clients. We utilize technology and build or customize systems to offer high end inbound &outbound support services. The customer will be provided online access to track procedures in actual time from sitting in their office.

What Offer As Call Center Services?

Call Center Services

Connecting two decades of client experience with superior sales technique and progressive dialer technology, VAMEDIA BOX delivers performance to appreciate your sales earnings and profits overcoming common sales challenges across multiple mediums. VAMEDIA BOX outbound solutions assist to drive incremental sales, increment market share and build up client relationships.

Web Enabled Services

For good web enabled services, you can faith VAMEDIA BOX with its committed web enabled services. We are powerful web based support center and offer quality outsourced services.

  • Order Taking
  • Bill Query Handling Service
  • Email Support
  • Chat Support

Manpower Services

Manpower is the most essential asset of any organization. For a company to function perfectly it should have liable manpower who can maintain its operations. We help you with our staffing solutions which are made as per your demand. We make assured that we deliver you with the best so that you can meet the various challenges presented by business situation.

Market Research

Market research companies are get to offer more mature services based on high-end analytics and appearing forms of evaluation. They are spending in customized tools to handle with competitive strength in delivering quality data, observations and recommendations

We offer the full depth and breadth of resources and experience to meet the industry’s demands across the market research operations value group.

What Our Services Can Do For You

  • You get a faithful team of outbound call center agents who work on a 24x7 basis
  • All calls are controlled and recorded for your references
  • The quality of the calls are assured by our managers and you can analysis the same on a real-time basis
  • Accurate trainings are organized to make assured that our outbound employees are well proficient in meeting your objectives
  • High quality infrastructure at VAMEDIA BOX makes assured that the possibility of system disruptions are nearly zero
  • Experienced in communication, selling and marketing
  • Well trained and professional in outbound contact center services
  • Bound by a Non Confession Agreement to assure security of information

What Sets Us Apart

Our value proposal describes what differentiates us in the marketplace—what we offer, how we deliver it variously than our challengers, and the way we give value. It settles why a company needs to do business with us.

Telemarketing Services:Telemarketing services are primarily call center services which contract with appreciated customer service for clients.

End-to-End Scalability:Our extensive solutions are designed to increase to meet our strategic partners' objectives, providing retirement management that can be conformed to meet the increasing demands of their customers.

Professional Expertise:Our solutions are delivered by committed experts with decades of understanding in plan organization and management, product development, information technology and the service of pullout products.

Quick Market Response:Our industry and technology proficiently demonstrated for over 5 years which gives us the capability to respond to market and client's needs quickly with the most progressive technologies and solutions.

Recovery Enabling Technology:We have the knowledge and the ability to service all customers’ pullout plan demands with ultimate flexibility and customization.

Market Research:Market research is important to collect basic information and presence market trends, buying pattern of clients, competitors and possible area of growth.

Lead Generation:Lead generation means formation or generation of expected customer interest into a business product or services. Through our network of call centers, we bring out market surveys and research that help us to generate fresh leads that have great rates of conversion.

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